Returns & Refunds Policy

At bidirek.com, customer satisfaction is important to us.

Returns

Customers may request a return within 14 days of receiving the item.

To be eligible:

• Items must be unused and in original condition

• Items must be returned in original packaging

Non-Returnable Items

Certain items such as personalized products, clearance items, or hygiene-sensitive goods may not be eligible for return.

Refunds

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed to the original payment method within several business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately with photos for assistance.

Return Shipping

Customers may be responsible for return shipping costs unless the item is defective or incorrect.

Contact Us

Email: support@bidirek.com